Next Generation 911 (NG911) Solutions
& Intrado: Why It Matters Next Generation 911 & Intrado: The Future of Emergency Response What Is Next Generation 911 (NG911)? Next Generation 911 (NG911) is the modern evolution of emergency communications, upgrading legacy analog systems to IP-based technology. This shift enables Public Safety Answering Points (PSAPs) to handle not only voice calls but also text, images, video, and advanced location data from smartphones, IoT devices, and connected vehicles. Why Is NG911 So Important? Accessibility: Supports text-to-911 for the hearing and speech-impaired community. Situational Awareness: Real-time video, images, and location data improve dispatcher response. Resilience: IP-based networks ensure disaster recovery and geo-redundancy during outages. Interoperability: Seamless call transfer between jurisdictions ...
